Terms & Conditions

18Feb
    • Government Luxury Tax of 5% is applicable on Rack rates.
    • Government Service Tax of 9% is Additional.
    • All Major Credit Cards (VISA or MASTER) Accepted.
    • Reservation will be held upto a maximum of one hour from the arrival of the flight at the Hyderabad Airport. If you wish to check in late, kindly inform us. In case of amendment, same thing can be done through “Modify” option in the Reservation     System OR else inform the hotel atleast 6 hours in advance.
    • The hotel’s check in, check out time is 24 00 hours. While every effort will be made, you will appreciate that late check out is subject to availability.
    • The room tariff mentioned above is applicable per room per night. Taxes, service charges and other levies are additional wherever applicable.
    • The room tariff is not inclusive of airport transfer. However should you require any facilitation for the same., you have the option of opting the Pick-up/Drop option during Room Reservation process OR feel free to contact us.
    • Guaranteed Room Reservations not cancelled 48 hours prior to arrival would attract a retention charge equivalent to one night’s room tariff. In the event of a cancellation prior to 48 hrs, please do retain the cancellation number, to ensure that no retention charge is levied.
    • Guests are requested to settle their bills directly at the time of check out. We are not in a position to accept personal cheques and a signing facility is extended only to those corporate accounts which have a Credit facility with our hotel.
    • Prior information for a Smoking or Non Smoking Room will enable us to provide on priority, subject to availability.

      Cancellation/Refund Policy:

    • The hotel’s check in, check out time is 24 00 hours. While every effort will be made, you will appreciate that late check out is subject to availability.
    • The room tariff mentioned above is applicable per room per night. Taxes, service charges and other levies are additional wherever applicable.
    • The room tariff is not inclusive of airport transfer. However should you require any facilitation for the same please feel free to contact us.
    • Guaranteed Room Reservations not cancelled 48 hours prior to arrival would attract a retention charge equivalent to one night’s room tariff.
    • In the event of a cancellation prior to 48 hrs, please do retain the cancellation number, to ensure that no retention charge is levied.
    • Guests are requested to settle their bills directly at the time of check out. We are not in a position to accept personal cheques and a signing facility is extended only to those corporate accounts which have a Credit facility with the respective hotel.
    • Prior information for a Smoking or Non Smoking Room will enable us to provide on priority, subject to availability.

      Product / Service Description:

    • Internet Reservation System (IRS)
    • IRS is a Secure Online Reservations Booking System.
    • Full featured online reservation system – single property rate plans.
    • It features many great features to make web users book your room with ease.
    • The administration panel is packed full of useful features for you to use.
    • No booking engine has ever been so easy to use.
    • Our online booking engine is great for hotel, its outlets, bed & breakfast.
    • Real time inventory upload & deduction system
    • Immediate email confirmation to the guest
    • Email notification
    • Seamless integration with your website

Hotel Rules / Important*

  • According to government regulations, a valid Photo ID has to be carried by every person who are staying at the hotel. The identification proofs accepted are Drivers License, Voters Card, Passport, and Ration Card. Without valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.
  • It is mandatory for guests to present valid photo identification at the time of check-in.
  • The primary guest checking in to the hotel must be at least 21 years of age.
  • The inclusion of extra bed with a booking is facilitated with a mattress as an extra bed.
  • The room tariff is exclusive of all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, telephone calls, travel, wi-fi etc). These will be charged at the time of check-out.
  • The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in.
  • The hotel reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city.
  • Local ID proof will not be valid.